Returns & Exchanges
At M.J. Bale, we want you to be completely satisfied with your purchase. If you are not entirely happy with your items, we offer a 30-day window for returns and exchanges on all full-priced products, provided they remain in their original condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized postal location or scheduled pickup point and keep your tracking number until your refund is processed.